Below are a full list of definitions from the Key Metrics Partner Portal Report.
Full Count – The opening number of full (paying) members during that time period
New Basics – Sign ups/ Registrations – Number of members who have created a free basic account
Downgrades – Number of members who have cancelled their paid subscription and dropped down to basic membership
Initials – Paying/Full members – Number of members who have upgraded their account to a paid subscription
Re-Initials – Initials that has downgraded to Basic membership, then re-upgraded to become a Full member again
Re-Bills – A Full member that has not cancelled their subscription and therefore will re-bill with our subscription service (how often they are re-billed will depend on the subscription package they opted for initially (1,3,6)
Bolton – Paid add-ons to purchase on site. These include – Search VIP, Read notification, Contact for free, Read for free
Initial Cash/Revenue* – The cash or revenue generated from Initials in the selected time period
Re-Initial Cash/Revenue* – The cash or revenue generated from Re-Initials in the selected time period
Re-Bill Cash/Revenue* – The cash or revenue generated from Re-Bills in the selected time period
Credits – N/A – these are no longer available and will appear blank on your report
Bolton Cash/Revenue* – The cash or revenue generated from Bolt-Ons
Refunds – The revenue refunded to the members in the selected time period
Chargebacks – The revenue charged-back by a user’s bank. Find out why here
Total Cash/Revenue* – The sum of Initial, Re-Initial, Re-bill and Bolt on revenues, after Refunds and Chargebacks have been deducted
*Cash includes VAT/ Revenue excludes VAT
