Update – Resolved
The system is now fully operational again and all services running normally. We are continuing to work to prevent the same issue occurring again. See the WLD Status page for continuing updates.
Original Message
Because of a major fault on our disk storage system this morning, we are experiencing severely degraded performance on the entire WLD system. No data has been lost and we have full backups, but the system will continue to be impaired until the early hours of Wednesday 30 June. After diagnosis of the issue with our hosting provider, Rackspace, we have begun the process to restore full capability but estimate this could take a further 12 hours to complete.
You can follow status updates about this issue on the WLD System Status site, but in the meanwhile should you have any questions, don’t hesitate to contact your Partner Manager on 01753 271280.