Customer Support Team Update w/c 19th April

Wow what a lovely weekend we’ve had. It’s been a busy few weeks in the office keeping up to date with our members and the plans they’re making for the summer with their new partners. We’ve also just launched our brand new casual site FlirtFix, so if you haven’t had a peek yet be sure to check it out! Our latest Supportee Edit has settled in and is really enjoying getting to know our members, and we’re enjoying getting to know her. We hope you all have a great week in the sunshine!

Member Query of the Week

The sun brings out the best in everyone and we decided to treat all of our basic members on our adult network to free messaging for a whole day – that’s right, not just a happy hour, a happy day! With last week’s query of the week being about the difference between basic and full memberships, we thought it would be great to give our basic members a taste of the fun that can be had!

So for a whole 24 hours our basic members were able to enjoy all the benefits that come with a full membership and send messages to those members who have taken their interest – we just hope that this great opportunity has helped our members take the first step into finding their perfect partner! 🙂

Customer Satisfaction Rate


Good Feedback

We always look forward to hearing good feedback from our members, this week we have chosen the two below to share with you:

The first is from Alcinea of Datingle Seniors UK:


Hello, could you please cancel my subscription tomorrow ?
I would like to congratulate your Company for the excellent , system and safety. I am very pleased and I will recommemd this site to my friends.
With kind regards, thank you so much,

The second was from Edward of The Senior Dating Agency

Edward: Of all the sites I have joined yours I have found to be the easiest to use and the most efficient. I am very grateful. However, I have now found a companion and I would therefore like to cancel my membership when the present subscription ceases in June. Would you please be kind enough to confirm this arrangement? Thank you for all your help. Edward

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