What a busy January – 2013 has certainly kicked off at full throttle! We have a great new update to tell you about plus an important checklist to help you keep on track with the latest partner requirements.
TECH UPDATE: FAQ SECTION
We are pleased to announce the implementation of an FAQ section into our platform, allowing members to seek immediate assistance whilst on site. Helping to resolve common queries, this new feature will help both member retention and increase the user experience. This will also allow the Customer Care team to focus their time on more complex queries and upgrade calls, further improving the quality of service we provide.
Thank you to our Development team for this great update! If you have any queries or feedback, it would be great to hear from you.
We’ve had lots of different updates and developments over the past month for partners, often containing vital legal requirements to make sure our partner sites work within the law. Senior Partner Manager, Lauren Barnes, has put together this handy checklist to make sure our partners are on track, including details on the new contract and T&Cs for US sites, the 2257 statement, Bronze rate card testing and much more.
MOBILE WEBINAR: 31 JANUARY
On Thursday 31st Januaryat 14.00 GMT, Gary Taylor, Senior Partner Manager, at WhiteLabelDating.com, will be presenting a webinar on Developing Your Mobile Portfolio in 2013.
This 45 minute webinar presentation will provide the opportunity to learn how to make the most of our mobile platform. There will also be a chance to ask any questions that you may have at the end of the session.