White Label Dating

Posts Tagged ‘Ross Williams’

Customer Support Team Update w/c 26th Oct

Monday, October 26th, 2009

Hello everyone! Last week our Support Team were just as busy as usual, but that doesn’t stop us from getting excited for Halloween! They’ve all been planning their outfits for the White Label Dating Halloween themed Friday, and I think it’s safe to say that Royal Windsor is going to be a scary place with WhiteLabelDating.com staff around! The best thing about Friday however is that each member of the company will raise £10 for charity by dressing up, and our charity loving Ross Williams has been asking everyone here to choose a charity in the following link:

http://rosswilliams.com/2009/10/20/what-charity-should-we-support/

Please feel free to let us know your thoughts on where this donation is best placed . Now its time to get to the real reason you have all logged into our blog but in our spooky spirit we thought we’d squeeze that bit in there too!:)

Monday 19th - Sunday 25th Oct 09

Member Query of the Week

Funnily enough, the highest asked member query of the week was something that we have already closely touched in a previously entry on 21/09/09, which was all about credits! So without repeating ourselves, we are going to answer our second highest asked query, which is reference to the Special Offers!!

Our aim is to persuade as many members as we can to upgrade to full membership, so that they can make the most out of their profiles on the site and as we hope will find that special someone as well as increasing your revinue! For this reason, we send out ad-hoc special offers from requested sites. These offers are sent out to them as “codes”, and members simply need to type them into the payments page where asked to drop the full membership price. In addition to ad-hoc offers, all basic members (depending on the site), are sent special offers (also know as “chaser” emails) on specific days of their membership with us, and this works on a 98 day system.

The breakdown of these special offers are as follows:

- Day 1: Members are sent a chaser email offering them 50% off of their first months membership with us.
- Day 63: Members are offered a Buy One Get One Free code on one months subscription.
- Day 98: The final special offer will be sent to our members on day 98 of their basic membership offering a months membership for £1.

I’m sure you will agree, these are great offers and members love to take advantage of them when they can! We do have many members who will contact us in support asking for one of these special offer codes, but unfortunately we are unable to manually give these offers to our basic members. We will however, ensure to inform them that all special offer codes will be sent to them via their external email account for them to snap up, and remind them that these offer codes typically last for three days once they have been sent to them.

Not only do we have these exciting offer codes, we also tend to offer special offers during the holiday periods for the sites that request it. Members tend to receive offers over periods such as Easter and Bank Holidays, our next one will be Christmas which I’m sure will be greatly received by all of those basic members who are lucky enough to receive the offer!

Customer Satisfaction Rate
97.6%

Good customer experience feedback for you!

Here are 2 quotes for you to look at that your Customer Support Team has received this week.

We received a message from Chris, seniordatingagency.co.uk
Chris: “Cara, Thanks for your prompt reply. It’s good to know that the support is there to answer such queries. Chris”

And we have another message to share from David, dateline.co.uk
David: “Hi Dateline, Thank you very much for the excellent service you have provided, I would now ask you to remove all my details, and if in the future the need arises, I will have no hesitation returning to Dateline. Again many thanks. D.”

Almost Famous…

Monday, September 7th, 2009

Here at WhiteLabelDating.com we pride ourselves in being experts in our field, truly understanding the industry, its community and how best to serve those people. We go to extensive lengths to innovate and to try and make the dating scene more fun, safe and successful than ever before. We do this for our own piece of mind, knowing that when we come to work in the morning, we’re improving and enriching people’s lives, often introducing them to their mate for life.

We were very excited to be approached as industry commentators for a number of national newspapers. This in turn is great for raising the profile of online dating, increasing awareness and making it more socially acceptable and thus increasing the size of the market, which hopefully in turn should earn our partners more.

The Sun featured an article on “Netting a Husband.” The article discussed the issue of women no longer looking for one night stands, but instead looking for their Mr. Right. The article quotes Ross Williams discussing his thoughts on the issue, “They now search for traditional marriage partners rather than casual sex. It’s a return to more traditional female and family values.” You can check out the article online at, The Sun, Netting a Husband.

The Daily Star features a similar article stating that women are rejecting one night stands and are instead going down the route of dating more guys, until they find the right one for them. Ross is quoted again in this article backing up this statement with figures from our sites, “A year ago, 30% of women said they used sites like ours for a night of passion. Now it’s down to just 5%.”

Not only were we mentioned in these national newspapers, we have also been mentioned in an article published in City A.M, which went live on 4th September 2009. The article, titled ‘Looking for Love’ discusses some of our niche dating sites and in particular talks about some of our developing sites such as, nicegirlsforbankers.com and nogolddiggers.com, which are not yet live. The sites are aimed at gentleman who may have been a little unlucky in love in the past due to their bank balances! Ross is asked how we will prevent those sneaky gold digger types from registering on the sites, to which Ross replied, “Well, that wouldn’t be in the spirit of things, would it? Though I suppose if any relationship fostered by the site subsequently went sour and provoked any attempts at gold-digging, the membership might serve as an online form of pre-nup?”

It great to see some much press attention focused on online dating in the media. Let’s hope the trend continues as more people switch on their computers to find love.

Forces Reunited dating has launched

Friday, September 4th, 2009

Forces Reunited is a British Armed Forces Community and are leaders in their field. They are a growing community that offers a variety of things for their members. They help people from the British Forces easily find their family and friends and help people to stay in touch with one another. Their special message, unity, and drive to stay connected is something that can really touch your heart. Do you happen to know anyone in the Army, Navy, or Air Force? Let’s be honest now, everyone has at least one friend or possibly a beloved family member who has, or continues to serve for our Queen and Country. In fact a lot of people know that our very own Ross Williams, Founder and Chairman, has learned to fly with The Royal Air Force once upon a time.

Forces Reunited is growing fast and it’s fantastic to be a part of that enabling them to flourish in their message and goal to grow further. Naturally we jumped at the chance of making this a reality because love after all is what we do best! We’re excited to be working with Forces Reunited, and of course always happy to have another addition to our ever growing White Label Dating family.

Forces Reunited is a community that can definitely bring families together and old friends who’ve just lost touch, or finding information on your great, great granddad you wanted to know more about! You can get information on over 1 million British Armed Forces personnel records, and from dates starting from 1630. Now that’s impressive!

Whether you’re a member or not the site is easy to navigate and can easily find any regiment, base or ship. It’ll all be on there. With Forums, News, Guidelines on how to find who you’re looking for. This site really is something special! We’re both happy and proud to have such a respectable community on board. Forces Reunited once wasn’t able to cater for those people who wanted to get online and find a date. But with a little White Label Magic we’ve joined “forces” so we can continue to help spread the love.

For more information why don’t you check out their website and see for yourself at www.forcesreunited.org.uk/newdating

forcesreunited

WLD Team Growing by the Minute!

Tuesday, June 23rd, 2009

WhiteLabelDating.com are really excited to welcome Mr Frank Dethridge into the growing team of dedicated staff at WLD! Frank has had three years experience in the dating industry, joining us from World Dating Partners where he held the position of CEO. We are really excited for Frank to get his teeth into his new position of Affiliate Manager for WhiteLabelDating.com where he will be launching an affiliate system and growing affiliates for the company. This is what Frank had to say about his new role within the team:

“I am very excited to be joining the market leader in white label dating and being a part of a dedicated team that strives to make their partners successful. It is clear that WLD are forward thinkers and are constantly looking for ways to increase their partner’s capabilities to generate substantial incomes. The new affiliate system will offer partners a chance to attract their own affiliates to promote their brand. It will be feature rich and even offer partners the chance to set their own affiliate commissions and bonuses.”

WhiteLabelDating.com CEO Ross Williams comments:

“I’m delighted to welcome Frank to the team here - he brings with him a wealth of knowledge that will help us make our new affiliate system the best option for dating affiliates worldwide. Frank will be working closely with our partners to help them make the most from the affiliate channel, allowing partners to reduce their reliance on PPC marketing and enjoy a much higher return on their marketing investment. It’s also a great acknowledgment that the competition realise we’re the best in the industry and want to join the winning team here at WhiteLabelDating.com”

So watch this space and i am sure you will be hearing much more from Frank and the new affiliate system!

White Label Dating gets a double page spread in NMA Magazine.

Tuesday, May 5th, 2009

Here at WhiteLabelDating.com, we are very proud to have had an article published in the April edition of the New Media Age magazine, written by our very own Ross Williams.

The magazine featured a special one-off online dating feature which included an incredibly insightful article from Ross which includes an overview of the market and its trends. Ross talks about how peoples lives are now changing due to the economic meltdown, and how this has lead to a huge increase of more than 250% in revenue and traffic since September 2008. Ross quotes:-

“People are going back to basics, consumers appear to be choosing the most cost-effective way of finding the one”.

Online dating is definitely the future, so whilst peoples wallets may be taking a beating it appears their search for love has never been stronger!