We’re famous for having the highest levels of customer care in the business
Our customer care team provides around the clock support via our platform support system, external email, and dedicated telephone support, to ensure that every basic and full member gets a great quality of service.
In addition, we have a dedicated retention team who act as our forward facing customer sales team. Our retention team are one of a kind in the white label dating market and their success rate speaks for itself. We have some of the highest levels of customer retention in the business thanks to the tireless effort of our team.
We invest continually in our in-house moderation team who work around the clock to ensure that our database is as clean as possible in order to maintain the best possible user experience for all your customers.
Our entire team of support staff are located on site at our headquarters in the UK – we do not outsource anything. No other white label service in the dating sector provides this level of outstanding customer service, making us the clear market leaders.